Shipping & Delivery Information

Shipping & Delivery Information

 
 
 
 
 
 

AUSTRALIA WIDE DELIVERY

Enjoy free standard shipping on all orders. Free express post for all orders over $75.00 😀.

For all orders under $75 there is no tracking available from Australia Post. If you would like tracking there is the parcel post option.

All express orders come with Australia Post tracking.

Delivery times.

UPDATE AUS POST IS NOW 6 BUSINESS DAYS EXPRESS AND 11-13 BUSINESS DAYS STANDARD SHIPPING

Standard shipping 2-8 Business days.

Express shipping 1-3 Business days.

Please note there might be Australia Post delays due to COVID-19 or Peak periods.

Your orders will be packed and dispatched within 1-2 business days* from the time of order. A dispatch confirmation email displaying your track and trace number will be sent once the order has been shipped.

Please be advised that Evoe Australia do not have control of your order once this is with the Australia Post. Should you have shipping concerns in relation to time frames or items being left at the property, you will need to make contact with Australia Post.

Express shipping is available. Your orders will be packed and dispatched within 1-2 business days* from the time of order. A dispatch confirmation email displaying your track and trace number will be sent once the order has been shipped.

Please be advised that Evoe Australia do not have control of your order once this is with the courier. Should you have shipping concerns in relation to time frames or items being left at the property, you will need to make contact with Australia Post.

All deliveries are made by Australia Post.

*Please note that during our sale/promotional events, delivery may be longer than the specified delivery times above.

*Sales include flash sales, free shipping promotions, site wide sales and anything other sale.

 

NEW ZEALAND DELIVERY

Enjoy free standard shipping over $75 AUD

Shipping time 5-8 business days

Your orders will be packed and dispatched within 1-2 business days from the time of order. A dispatch confirmation email displaying your track and trace number will be sent once the order has been shipped.

*Please note that during our sale/promotional events, delivery may be longer than the specified delivery times above.

**Please note we have been advised from Australia Post that due to COVID - 19 there are extended delays for international shipping. Please contact Australia Post for any addition questions or queries as they are in control of your package once it has left our warehouse.

 

INTERNATIONAL DELIVERY

Enjoy FREE standard shipping on all orders over $125 AUD.

Delivery times are 3-10 business days (depending on location) from the time of order. A dispatch confirmation email displaying your track and trace number will be sent once the order has been shipped.

*Please note that during our sale/promotional events, delivery may be longer than the specified delivery times above.

**Please note we have been advised from Australia Post that due to COVID - 19 there are extended delays for international shipping. Please contact Australia Post for any addition questions or queries as they are in control of your package once it has left our warehouse.

***International delivery costs do not include any taxes or duties which may be applied by customs at the destination country and any duties or taxes incurred are the responsibility of the delivery recipient. For more information on taxes, duties and customs regulations please contact your local customs office directly.

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TRACKING YOUR ORDER

When your online purchase is complete you will receive an email containing your order confirmation and delivery details. We will also provide you with a link that will allow you to track and trace the status of your delivery at any time.

LOST OR DAMAGED GOODS

If your order is lost or damaged in transit, please Contact Us within 7 working days of placing your order so that we may assist you.

 

Contact Us

📩 customerservice@evoeaustralia.com

Contact Us

📩 customerservice@evoeaustralia.com  

 

Hours

 9 a.m. - 3 p.m.

Monday - Friday

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